Does Forward Air pay their employees well?

According to anonymously submitted Glassdoor reviews, Forward Air employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Forward Air. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at Forward Air?

30% of Forward Air employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Forward Air 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Forward Air?

Dispatcher (14) , Dock Worker (14) , Customer Service Representative (13) , Manager (12) , Account Manager (10) , Cargo Handler (10) , Forklift Operator (10) , Class A Truck Driver (9) , Truck Driver (8) , Operations Manager (7) , Dock Supervisor (6) , Terminal Manager (6) , Operations Supervisor (5) , Owner Operator (5) , Supervisor (5)

What are the pros of working at Forward Air according to real employee reviews?

"Good pay and home time" ((in 30 reviews)); "Benefits are good." ((in 17 reviews)); "Coworkers are friendly and they will train you." ((in 11 reviews)); "good work environment" ((in 6 reviews)); "the money is good money and job is structured." ((in 5 reviews))

What are the cons of working at Forward Air according to real employee reviews?

"Bad management and no structured" ((in 29 reviews)); "No training for outside folks." ((in 10 reviews)); "Upper management seems disconnected and doesn't work with the people before making adjustments" ((in 10 reviews)); "Clear favoritism." ((in 7 reviews)); "Manager was lazy and unhelpful." ((in 6 reviews))

What are employees saying about Forward Air layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Forward Air layoffs and their outlook for job security at Forward Air in 2026.

What are the top reviewed Forward Air locations?

Groveport , Columbus , Chicago , Atlanta , Dallas , Grand Rapids , Greeneville , Irving , Des Plaines , Memphis , Elk Grove Village , Phoenix , South Bend , Denver , Louisville , Charlotte , Houston , San Antonio , Forest Park , Kansas City , Indianapolis , Los Angeles , Seattle , Jacksonville , Weston , Salt Lake City , Richmond , Tulsa , Greensboro , Euless

Skip to content Skip to footer

Notifications

Forward Air

Forward Air reviews

2.6

30% would recommend to a friend

(424 total reviews)

Shawn Stewart

11% approve of CEO

24% positive business outlook

Ratings by category

2.7

Work/Life balance

2.6

Compensation and benefits

2.4

Diversity & inclusion

2.3

Senior management

2.3

Career opportunities

2.2

Culture & values

Forward Air has an employee rating of 2.6 out of 5 stars, based on 424 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Forward Air employee rating is 26% below average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

424 reviews

1.0

Jun 18, 2019

Overworked and Underpaid

Terminal manager

Recommend

CEO approval

Business Outlook

Pros

Fair amount of independence for a corporate position.

Cons

Poor Compensation, management lied about potential promotion opportunities but never delivered even after KPI's were delivered as promised by employees.

1.0

Oct 17, 2018

The dispatch tends to lie you constantly they will not pay for any empty move u as there policy say they do

Professional truck driver

Recommend

CEO approval

Business Outlook

Pros

They have good main lines but bad dispatch

Cons

Dispatch lies to ya will not move you if you are single driver dispatch tends to take loads off you to much favoritism is truly in company to many short hauls no long runs

1.0

Apr 16, 2018

Don't go forward with Forward Air.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Local work, not hard, not brain surgery.

Cons

Low pay, horrible work experience. People are treated like cattle and managers/directors think they own them.

Viewing 16 - 18 of 424 Reviews

Top companies for "Compensation and Benefits" near you

UPS

3.8★Compensation & Benefits

Total Quality Logistics

4.1★Compensation & Benefits

XPO

3.8★Compensation & Benefits

DHL Express

3.8★Compensation & Benefits

Jobs at Forward Air

Manager, Integrations

Endpoint Engineer – Executive Leadership Focused

Manager, Data and Analytics