Does Forward Air pay their employees well?

According to anonymously submitted Glassdoor reviews, Forward Air employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Forward Air. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at Forward Air?

30% of Forward Air employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Forward Air 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Forward Air?

Dispatcher (14) , Dock Worker (14) , Customer Service Representative (13) , Manager (12) , Account Manager (10) , Cargo Handler (10) , Forklift Operator (10) , Class A Truck Driver (9) , Truck Driver (8) , Operations Manager (7) , Dock Supervisor (6) , Terminal Manager (6) , Operations Supervisor (5) , Owner Operator (5) , Supervisor (5)

What are the pros of working at Forward Air according to real employee reviews?

"Decent pay and schedule options" ((in 27 reviews)); "Good benefits and pto revamp." ((in 22 reviews)); "Coworkers are friendly and they will train you." ((in 11 reviews)); "Easy to get time off when you need to." ((in 6 reviews)); "good work environment" ((in 5 reviews))

What are the cons of working at Forward Air according to real employee reviews?

"Bad management and no structured" ((in 31 reviews)); "No training for outside folks." ((in 11 reviews)); "Upper management seems disconnected and doesn't work with the people before making adjustments" ((in 11 reviews)); "Lack of Leadership" ((in 8 reviews)); "No raise since switch to salary..." ((in 8 reviews))

What are employees saying about Forward Air layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Forward Air layoffs and their outlook for job security at Forward Air in 2026.

What are the top reviewed Forward Air locations?

Groveport , Columbus , Chicago , Atlanta , Dallas , Grand Rapids , Greeneville , Irving , Des Plaines , Memphis , Elk Grove Village , Phoenix , South Bend , Denver , Louisville , Charlotte , Houston , San Antonio , Forest Park , Kansas City , Indianapolis , Los Angeles , Seattle , Jacksonville , Weston , Salt Lake City , Richmond , Tulsa , Greensboro , Euless

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Forward Air

Forward Air reviews

2.6

30% would recommend to a friend

(424 total reviews)

Shawn Stewart

11% approve of CEO

24% positive business outlook

Ratings by category

2.7

Work/Life balance

2.6

Compensation and benefits

2.4

Diversity & inclusion

2.3

Senior management

2.3

Career opportunities

2.2

Culture & values

Forward Air has an employee rating of 2.6 out of 5 stars, based on 424 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Forward Air employee rating is 26% below average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

424 reviews

1.0

Nov 16, 2017

Marketing Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good for part-time dock work. Not lucrative for college grads interested in a long time career.

Cons

Patriarchical and sexist industry. Not a good place for career advancement.

1.0

Nov 10, 2017

Customer Service Representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, as the management is hard ever there Some drivers are really great to work with FA Customer Care team is the best!

Cons

Dealing with sexist, rude, crude, disgusting drivers The pay scale is absolutely terrible The management is absolutely ridiculous and uneducated There is no such thing as an open door policy, if you have a problem it is better to just keep it to yourself as they will more than likely fire you for not thinking the way they do. Doing 100 times more work than expected, doing managers jobs, and being expected to without the proper pay

1.0

Nov 9, 2017

Would not recommend

Logistics specialist

Recommend

CEO approval

Business Outlook

Pros

Some of the people are cool. That’s all I can think of right now... also some of the managers are nice

Cons

Lie to you about your pay and schedule. They will change it once you get hired. You will be forced to work night shifts and weekend shifts even if you tell management in interviews you don’t want to.

Viewing 19 - 21 of 424 Reviews

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