Forward Financing reviews

4.8

96% would recommend to a friend

(289 total reviews)
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Jason Mullins

99% approve of CEO

97% positive business outlook

Forward Financing has an employee rating of 4.8 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Forward Financing employee rating is 33% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

289 reviews
1.0
Apr 28, 2021

Would not recommend

Recommend
CEO approval
Business Outlook

Pros

Good culture on the sales and underwriting teams.

Cons

Micromanaging leadership: they're too inexperienced. No trust in the teams. Anger management issues. Outdated and ineffective interview processes driven by CEO and President. Unhealthy drinking culture marketed as fun and social: one of the longest tenured employees regularly talks about drinking too much, blacking out at holiday parties, etc. I've seen senior employees act inappropriately at company-sponsored events. It's uncomfortable even if you do drink. Almost no diversity except on the Account Services (collections) team: big on "hiring for culture" AKA attend all the social events that are "optional." Young, social people only. Lack of opportunity and growth: lots of lateral moves that they call "growth" when it's not. No training or support if you move into a managerial role.

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Forward Financing Response
5y
Thank you for sharing your feedback. Over the past year, COVID has prompted us to make a lot of changes to how we work, and we’ve added a lot of new processes so that we can maintain great communication while we’re all working remotely. However, we know that there’s still more we can do to help employees have a sense of autonomy. For example, we recently conducted a 360 review process for all leadership team members and managers to understand their strengths and development areas better. Also, our People and Culture team is currently working on a new manager onboarding process and a 6-month manager training program. If you have any other recommendations on how we can provide more resources for managers, please reach out to the People and Culture team - we are always looking for new ways to support our team members! Over the past year, we’ve held many fun social events, such as our holiday scavenger hunt and Family Feud events, that haven’t focused on drinking. Making sure our team members feel safe and comfortable to attend company events is a top priority once we get back to hosting in-person events. We agree that there’s still much more work we need to do in terms of diversity, equity, and inclusion, but we believe we’ve made progress over the past year. Recently She Geeks Out facilitated training sessions about eliminating bias in the recruiting and hiring process, and next month, we have a two-part inclusive culture workshop for all people leaders. Also, our DEI committee has organized informal coffee chats and professional speakers to facilitate meaningful conversations around race and diversity. If you have any other suggestions on how we can make Forward a more diverse, equitable, and inclusive workplace, please let the People and Culture team know. Thank you, People and Culture team
5.0
Apr 19, 2021

Account Manager

Recommend
CEO approval
Business Outlook

Pros

Great culture at Forward Financing

Cons

Impacted by Covid but they are moving forward

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Forward Financing Response
5y
Thank you so much for sharing your feedback! We are so thrilled to hear that you love the great culture at Forward. If you have any other feedback, please feel free to share it with your manager or in the anonymous survey we send out after the huddle. All the best, People and Culture
5.0
Apr 17, 2021
Recommend
CEO approval
Business Outlook

Pros

The company culture has been at the top of my list for making sure I enjoy where I work. This company has not only surpassed my expectations with how they go out of their way to make sure I am happy but continue to meet these expectations through subtle interactions on a week to week basis. I actually enjoy going to work here and look "Forward" to what lies ahead!

Cons

None that come to mind.

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Forward Financing Response
5y
Thanks so much for sharing your feedback! We are so happy to hear that you enjoy coming to work and that the company culture has surpassed your expectations. We'll be sure to let Gabe and Beth know your kind words. All the best, People and Culture
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Glassdoor has 295 Forward Financing reviews submitted anonymously by Forward Financing employees. Read employee reviews and ratings on Glassdoor to decide if Forward Financing is right for you.