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Forward Service Corporation

Engaged Employer

Forward Service Corporation reviews

3.8

67% would recommend to a friend

(220 total reviews)
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Michelle Szabrowicz

90% approve of CEO

57% positive business outlook

Forward Service Corporation has an employee rating of 3.8 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forward Service Corporation employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

220 reviews
3.0
Feb 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Very good benefits package and Human Resources was helpful when dealing with a personal medical emergency

Cons

From day one I felt like the outsider and that I was nothing welcomed into the inner circle.

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Forward Service Corporation Response
3y
Thank you for taking time to leave a review and providing feedback on how we can improve employees' experience.
2.0
Jan 27, 2023
Recommend
CEO approval
Business Outlook

Pros

They understand the work, expectations, directors, and human interaction is barely tolerable so the benefits are incredible. They genuinely try to make everything better and they’re so often hamstrung by a state who adopted the slogan “Forward” but is desperate in its rural areas to move backwards. CEO pay to employee ratio is fair, as is the the percent of annual revenue the company receives compared to CEO’s salary.

Cons

Disappointing directors (specifically participant facing program directors). It’s very clear to every single participant facing employee that there is a very real disconnect between directors and those who carry out the work that earn the six figure salaries for the directors. Directors are unavailable to communicate with and so far disengaged from their actual programs they are unfamiliar about what the program processes even are. Because I have no recourse of anonymity within the company, I’m sharing a story about COVID which gives many employees anxiety. I emailed for direction about a COVID exposure and never got a response, ever. Why do we still have the flyers up in office if HR isn’t going to even reply? Makes us feel like our questions and concerns are meaningless and discourages us from filling up.) They keep coming up with more directors too! Director of Excellence and Innovation?? Are we a publicly funded Midwest non-profit or a San Francisco tech startup? W2 caseloads declined for years and the funding cuts were evident to anyone who had a brain. There was no plan other terminate multiple client facing employees at Christmastime with 2 weeks notice (not excellent and not innovative). Of course, no severance. Merry Christmas to those ex-employees.

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Forward Service Corporation Response
3y
Thank you providing us with feedback on your employment with us. Best wishes for your future.
5.0
Jan 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Personable, client focused, friendly. Great co workers too!

Cons

based on government contracts and grants

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Forward Service Corporation Response
3y
Thank you taking the time to leave your feedback on your experience here at FSC.
Viewing 37 - 39 of 220 Reviews

Glassdoor has 224 Forward Service Corporation reviews submitted anonymously by Forward Service Corporation employees. Read employee reviews and ratings on Glassdoor to decide if Forward Service Corporation is right for you.