Is Foundever a good company to work for as a Client Support Associate?

Client Support Associate professionals working at Foundever have rated their employer with 3.9 out of 5 stars in 3,965 Glassdoor reviews. This is an average score with the overall rating of Foundever employees being 3.9 out of 5 stars. Search open Client Support Associate Jobs at Foundever now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at Foundever .

Does Foundever pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at Foundever with 3.7 out of 5 stars based on 3,965 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Support Associate salaries at Foundever.

What are the top reviewed jobs at Foundever?

Customer Service Representative (4432) , Customer Service Representative (CSR) (1508) , Customer Service Professional (762) , Customer Service Agent (698) , Customer Service (426) , Call Center Agent (293) , Customer Service Advisor (293) , Coach (285) , Team Leader (285) , Customer Service Professional (CSP) (260) , Learning Specialist (203) , Operations Manager (200) , Technical Support (179) , Call Center Representative (155) , Quality Analyst (140)

What are the pros of working at Foundever according to real employee reviews?

"Work from home position was good and able to switch shifts" ((in 1066 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 659 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 479 reviews)); "Environment is good and Benefits" ((in 473 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 353 reviews))

What are the cons of working at Foundever according to real employee reviews?

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1162 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 785 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 242 reviews)); "no bonus language (Italian);" ((in 140 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 129 reviews))

Foundever Client Support Associate reviews

3.9

76% would recommend to a friend

(3,965 total reviews)

Laurent Uberti

83% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Support Associate employees have rated Foundever with 3.9 out of 5 stars, based on 3,965 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. Foundever is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews

3.0

Jun 1, 2026

Good salary, but fairness in pay is questionable

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good salary compared to other companies

Cons

i dont think they are really fair in paying

3.0

May 25, 2026

Nice team, but stressful workload

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

medical insurance after 6 months. Meal card

Cons

Stressful workload, but nice team

Foundever Response

1w

Thank you for sharing your feedback. We're pleased to know that you appreciated the medical insurance, meal card, and, most importantly, the support of your team. Building a collaborative environment is something we value. We also appreciate your comments regarding the workload. Employee feedback helps us continuously evaluate how we can improve the overall work experience while maintaining a supportive workplace. We wish you all the best in your future.

1.0

May 20, 2026

Supportive perks but overwhelming workload and micromanagement

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

-Refunded taxi costs if leaving the office past 12 midnight

Cons

-Intense micro management and limited breaks. -Excessive workload under minimum pay. -Limited career development. -Limited contracts.

Viewing 28 - 30 of 3,965 Reviews

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Foundever Client Support Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good salary, but fairness in pay is questionable

Nice team, but stressful workload

Supportive perks but overwhelming workload and micromanagement

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