Foundever Client Support Associate reviews

3.9

76% would recommend to a friend

(3,967 total reviews)
avatar

Laurent Uberti

83% approve of CEO

69% positive business outlook

Client Support Associate employees have rated Foundever with 3.9 out of 5 stars, based on 3,967 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. Foundever is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
4.0
Sep 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity for someone who can demonstrate initiative and who can do their job well.

Cons

Not everyone is competent. Office had sort of a ghetto-like quality - no dress code and sometimes they seemed to hire anyone off the street.

3.0
Aug 18, 2010
Recommend
CEO approval
Business Outlook

Pros

Business casual work environment Friendly people Good attention to efficiency and security Paid training Occupational perks, depending on the campaign

Cons

Exceptionally low pay in comparison to competition I technically only had this job for two days, so it's not fair for me to judge it. I resigned after the second day because I received a better job offer (a major salary leap from $9/hr to $14.hr). I resigned in person and as soon as I knew I was taking another job. I didn't want to "steal time" or abandon the job through a No Call No Show; I wanted to be as respectful and considerate as possible to leave on good terms. It didn't make sense to me to resign with two weeks notice: I wouldn't be there to preform the job they were training me for. Although my trainer was understanding, the OM was a little passive-aggressive. When I told him/her the company who I was leaving for, he/she told me that he/she knew people who worked there and were no longer working with them, but he/she didn't want to "speak negatively of another company." I still have not found a negative review or rant from a former/current employee for [my current employer], but I have found many negative Sitel reviews.

3.0
Jun 28, 2009
Recommend
CEO approval
Business Outlook

Pros

The job enviroment is great you can relax and you receive all the tool to do you job properly and also you receive all the information about changes on the account that you handle. Raffles are done sometimes to win some products and you can make some bonuses for getting new employees

Cons

they get all crazy and sometimes even mad if thing are not running as expected or if other site on another country is beating our numbers

Viewing 3964 - 3966 of 3,967 Reviews

Glassdoor has 24,741 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.