Is Foundever a good company to work for as a Client Support Associate?

Client Support Associate professionals working at Foundever have rated their employer with 3.8 out of 5 stars in 3,968 Glassdoor reviews. This is a lower than average score with the overall rating of Foundever employees being 3.9 out of 5 stars. Search open Client Support Associate Jobs at Foundever now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at Foundever .

Does Foundever pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at Foundever with 3.7 out of 5 stars based on 3,968 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Support Associate salaries at Foundever.

What are the top reviewed jobs at Foundever?

Customer Service Representative (4434) , Customer Service Representative (CSR) (1510) , Customer Service Professional (762) , Customer Service Agent (698) , Customer Service (427) , Call Center Agent (293) , Customer Service Advisor (293) , Coach (285) , Team Leader (285) , Customer Service Professional (CSP) (260) , Learning Specialist (203) , Operations Manager (200) , Technical Support (179) , Call Center Representative (155) , Quality Analyst (140)

What are the pros of working at Foundever according to real employee reviews?

"Work from home position was good and able to switch shifts" ((in 1057 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 651 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 496 reviews)); "Benefits are good and fair" ((in 473 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 369 reviews))

What are the cons of working at Foundever according to real employee reviews?

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1176 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 814 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 238 reviews)); "Can be very demanding and no bonus pay during bank holidays" ((in 133 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 131 reviews))

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Foundever

Foundever Client Support Associate reviews

3.8

75% would recommend to a friend

(3,968 total reviews)

Laurent Uberti

82% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Work/Life balance

3.8

Career opportunities

3.7

Senior management

3.7

Compensation and benefits

Client Support Associate employees have rated Foundever with 3.8 out of 5 stars, based on 3,968 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. Foundever is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Sep 15, 2012

I love my job and the people i'm working with

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I am so satisfied with the health package

Cons

salary increase basis is poor. Compensation is fine, but we (the employees) are still looking forward to a reasonable compensation.

3.0

Sep 4, 2012

A pass through company.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good if your in school and have to work they are good with working on schedules.

Cons

Pay is horrible at start even with worse with time.

3.0

Sep 3, 2012

It's not for everyone

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits Promote from within Outstanding Training (Paid) Client Discounts Overtime and stipend pay opportunities Bonuses

Cons

Low Base Pay Frequent interactions with angry customers Some team leaders don't coach you (Fix it or you will be written up mentality) Favoritism

Viewing 3949 - 3951 of 3,968 Reviews

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Foundever

Foundever Client Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

I love my job and the people i'm working with

A pass through company.

It's not for everyone

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