Is Foundever a good company to work for as a Client Support Associate?

Client Support Associate professionals working at Foundever have rated their employer with 3.8 out of 5 stars in 3,968 Glassdoor reviews. This is a lower than average score with the overall rating of Foundever employees being 3.9 out of 5 stars. Search open Client Support Associate Jobs at Foundever now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at Foundever .

Does Foundever pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at Foundever with 3.7 out of 5 stars based on 3,968 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Support Associate salaries at Foundever.

What are the top reviewed jobs at Foundever?

Customer Service Representative (4434) , Customer Service Representative (CSR) (1509) , Customer Service Professional (762) , Customer Service Agent (698) , Customer Service (427) , Call Center Agent (293) , Customer Service Advisor (293) , Coach (285) , Team Leader (285) , Customer Service Professional (CSP) (260) , Learning Specialist (203) , Operations Manager (200) , Technical Support (179) , Call Center Representative (155) , Quality Analyst (140)

What are the pros of working at Foundever according to real employee reviews?

"Work from home position was good and able to switch shifts" ((in 1074 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 651 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 470 reviews)); "Environment is good and Benefits" ((in 459 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 364 reviews))

What are the cons of working at Foundever according to real employee reviews?

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1168 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 799 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 233 reviews)); "No bonuses and no salary increase" ((in 139 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 131 reviews))

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Foundever

Foundever Client Support Associate reviews

3.8

75% would recommend to a friend

(3,968 total reviews)

Laurent Uberti

82% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Work/Life balance

3.8

Career opportunities

3.7

Senior management

3.7

Compensation and benefits

Client Support Associate employees have rated Foundever with 3.8 out of 5 stars, based on 3,968 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. Foundever is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Feb 18, 2026

foundever is a great place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

benefits and the inclusion in the workplace

Cons

none so far none none

4.0

Feb 18, 2026

Family with support and respect

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great work environment that helps one another to happily working

Cons

Hope that the company will take good care of Foundever employees in terms of disaster

5.0

Feb 18, 2026

Accessible and supportive workplace

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The company offers accessible management, clear communication, and helpful training for customer service representatives. The work environment is supportive, teammates are approachable, and supervisors are open to concerns and feedback. Benefits and tools needed to do the job are provided, making daily tasks manageable and organized.

Cons

Workload can be demanding during peak hours, and schedules may sometimes feel tight. There can be pressure to meet performance metrics, which may feel stressful at times, especially for new employees adjusting to the role.

Viewing 97 - 99 of 3,968 Reviews

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Foundever

Foundever Client Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

foundever is a great place to work

Family with support and respect

Accessible and supportive workplace

Jobs at Foundever

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