1y
Thank you for your feedback. We understand that call center work can be demanding, especially with high call volumes. To support our associates, we provide comprehensive training, offer a nesting period with close support, and maintain an open-door culture where team members can reach out for help. We also have an Employee Assistance Program available. Your suggestions for improving coaching and using new ideas are valuable, and we will share your feedback with the relevant teams for further consideration. We appreciate your input and are committed to making continuous improvements.
Jasmin at Foundever