Is Foundever a good company to work for as a Customer Service Representative (CSR) Work From Home?

Customer Service Representative (CSR) Work From Home professionals working at Foundever have rated their employer with 3.8 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of Foundever employees being 3.9 out of 5 stars. Search open Customer Service Representative (CSR) Work From Home Jobs at Foundever now and start preparing for your job interview by browsing frequently asked Customer Service Representative (CSR) Work From Home interview questions at Foundever .

What are the top reviewed jobs at Foundever?

Customer Service Representative (4434) , Customer Service Representative (CSR) (1509) , Customer Service Professional (762) , Customer Service Agent (698) , Customer Service (427) , Call Center Agent (293) , Customer Service Advisor (293) , Coach (285) , Team Leader (285) , Customer Service Professional (CSP) (260) , Learning Specialist (203) , Operations Manager (200) , Technical Support (179) , Call Center Representative (155) , Quality Analyst (140)

What are the pros of working at Foundever according to real employee reviews?

"Work from home position was good and able to switch shifts" ((in 1074 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 657 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 493 reviews)); "Environment is good and Benefits" ((in 475 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 370 reviews))

What are the cons of working at Foundever according to real employee reviews?

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1164 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 813 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 231 reviews)); "no bonus language (Italian);" ((in 132 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 129 reviews))

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Foundever

Foundever Customer Service Representative (CSR) Work From Home reviews

3.8

94% would recommend to a friend

(16 total reviews)

Laurent Uberti

98% approve of CEO

93% positive business outlook

Ratings by category

4.6

Senior management

4.5

Culture & values

4.5

Diversity & inclusion

4.3

Work/Life balance

3.6

Career opportunities

2.9

Compensation and benefits

Customer Service Representative (CSR) Work From Home employees have rated Foundever with 3.8 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) Work From Home professionals have a good working experience there. Foundever is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) Work From Home professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16 reviews

1.0

Nov 3, 2022

Timed breaks verses faulty equipment

Work from home customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home, not cross trained

Cons

Timed breaks and equipment freezes up or times out when trying to sign back on from break or lunch. And this counts against the employee and this happens almost every single time. Not worth the stress of having to explain to a supervisor who will call on your lunch to ask why your not signed in.

2.0

Aug 3, 2022

Think about it..

Work from home customer service representative

Recommend

CEO approval

Business Outlook

Pros

Allowed me to work home

Cons

Changing shifts with only a day notice for new hires. Short you out of hours worked

3.0

Jul 2, 2022

Working for sitel

Work from home customer service representative

Recommend

CEO approval

Business Outlook

Pros

Easy fast paced and easy to use systems

Cons

Can be intense when dealing with high volume calls

Viewing 4 - 6 of 16 Reviews

Jobs at Foundever

Compliance Officer North America

United States

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Digital Sales Chat Representative

Customer Service Representative

Customer Service Representative

Front Desk Sales Associate

Foundever reviews FAQs

Foundever reviews Foundever Customer Service Representative (CSR) Work From Home reviews

Foundever

Foundever Customer Service Representative (CSR) Work From Home reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Timed breaks verses faulty equipment

Think about it..

Working for sitel

Jobs at Foundever

Foundever reviews FAQs

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