Is Foundever a good company to work for as a Customer Service Representative (CSR) Work From Home?

Customer Service Representative (CSR) Work From Home professionals working at Foundever have rated their employer with 3.8 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of Foundever employees being 3.9 out of 5 stars. Search open Customer Service Representative (CSR) Work From Home Jobs at Foundever now and start preparing for your job interview by browsing frequently asked Customer Service Representative (CSR) Work From Home interview questions at Foundever .

What are the top reviewed jobs at Foundever?

Customer Service Representative (4435) , Customer Service Representative (CSR) (1509) , Customer Service Professional (762) , Customer Service Agent (698) , Customer Service (427) , Call Center Agent (293) , Customer Service Advisor (293) , Coach (285) , Team Leader (285) , Customer Service Professional (CSP) (260) , Learning Specialist (203) , Operations Manager (201) , Technical Support (179) , Call Center Representative (155) , Quality Analyst (140)

What are the pros of working at Foundever according to real employee reviews?

"Work from home position was good and able to switch shifts" ((in 1080 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 659 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 479 reviews)); "Environment is good and Benefits" ((in 463 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 367 reviews))

What are the cons of working at Foundever according to real employee reviews?

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1172 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 794 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 237 reviews)); "no bonus language (Italian);" ((in 134 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 131 reviews))

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Foundever

Foundever Customer Service Representative (CSR) Work From Home reviews

Item: Foundever
Rating: 1
Author: Former employee - Work From Home Customer Service Representative

3.8

94% would recommend to a friend

(16 total reviews)

Laurent Uberti

98% approve of CEO

93% positive business outlook

Ratings by category

4.6

Senior management

4.5

Culture & values

4.5

Diversity & inclusion

4.3

Work/Life balance

3.6

Career opportunities

2.9

Compensation and benefits

Customer Service Representative (CSR) Work From Home employees have rated Foundever with 3.8 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) Work From Home professionals have a good working experience there. Foundever is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) Work From Home professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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Reviews by job title

16 reviews

1.0

Jul 29, 2020

I should have listened to the reviews before i joined.

Work from home customer service representative

Recommend

CEO approval

Business Outlook

Pros

Working from home was okay.

Cons

I should have listened to the previous reviews regarding employees not being paid properly. I am now missing a large amount of wages (my entire last pay). I am now going through ACAS with intent to go to Tribunal to collect my owed wages. Along with a wrongful dismissal case. The company is a complete mess and have no idea what's going on. I'm impressed they still get clients.

Viewing 16 - 16 of 16 Reviews

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Foundever reviews Foundever Customer Service Representative (CSR) Work From Home reviews

Foundever

Foundever Customer Service Representative (CSR) Work From Home reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

I should have listened to the reviews before i joined.

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