Is Foundever a good company to work for as a Customer Service Representative (CSR) Work From Home?

Customer Service Representative (CSR) Work From Home professionals working at Foundever have rated their employer with 3.8 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of Foundever employees being 3.9 out of 5 stars. Search open Customer Service Representative (CSR) Work From Home Jobs at Foundever now and start preparing for your job interview by browsing frequently asked Customer Service Representative (CSR) Work From Home interview questions at Foundever .

What are the top reviewed jobs at Foundever?

Customer Service Representative (4434) , Customer Service Representative (CSR) (1509) , Customer Service Professional (762) , Customer Service Agent (698) , Customer Service (427) , Call Center Agent (293) , Customer Service Advisor (293) , Coach (285) , Team Leader (285) , Customer Service Professional (CSP) (260) , Learning Specialist (203) , Operations Manager (200) , Technical Support (179) , Call Center Representative (155) , Quality Analyst (140)

What are the pros of working at Foundever according to real employee reviews?

"Work from home position was good and able to switch shifts" ((in 1053 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 652 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 487 reviews)); "Environment is good and Benefits" ((in 457 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 357 reviews))

What are the cons of working at Foundever according to real employee reviews?

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1165 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 800 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 239 reviews)); "No bonuses and no salary increase" ((in 136 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 132 reviews))

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Foundever

Foundever Customer Service Representative (CSR) Work From Home reviews

3.8

94% would recommend to a friend

(16 total reviews)

Laurent Uberti

98% approve of CEO

93% positive business outlook

Ratings by category

4.6

Senior management

4.5

Culture & values

4.5

Diversity & inclusion

4.3

Work/Life balance

3.6

Career opportunities

2.9

Compensation and benefits

Customer Service Representative (CSR) Work From Home employees have rated Foundever with 3.8 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) Work From Home professionals have a good working experience there. Foundever is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) Work From Home professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

16 reviews

4.0

Aug 19, 2024

Base Pay

Customer service representative (work from home)

Recommend

CEO approval

Business Outlook

Pros

Very easy to work for, great team of managers and associates. The job is super easy. Competitive salary. Lots of opportunity for growth

Cons

If you are having any tech issues, forget about it. Those issues count against you even if it is not your fault. This will cause you to miss work unnecessarily and lose money.

4.0

Dec 16, 2022

Sitel pros and cons

Work from home customer service representative

Recommend

CEO approval

Business Outlook

Pros

Provides equipment and training is awesome

Cons

Should not fire employees just because they have not completed lms tests they should work with employees a little longer on the lms situation

3.0

Nov 13, 2022

Ok

Work from home customer service representative

Recommend

CEO approval

Business Outlook

Pros

Some nice workers at the company.

Cons

Stop coming at us if we make a mistake when we give 100% everything else. And threatening with finals, especially when we been with company for years.

Viewing 1 - 3 of 16 Reviews

Jobs at Foundever

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Foundever reviews Foundever Customer Service Representative (CSR) Work From Home reviews

Foundever

Foundever Customer Service Representative (CSR) Work From Home reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Base Pay

Sitel pros and cons

Ok

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