Foundever reviews

3.9

78% would recommend to a friend

(19,269 total reviews)
avatar

Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Oct 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Good experience to have when wanting to help people

Cons

Client is Cigna with accredited specialty pharmacy to many angry people

5.0
Oct 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Training has been an amazing experience! It’s paid, partially WFH training in the beginning & with one of the BEST instructors. It is fast paced, but if you have the ambition & the right attitude you will definitely go places here!!

Cons

Can’t think of any right now

avatar
Foundever Response
1y
Thank you for the stars! We're happy you’ve had a fantastic experience with Foundever! Thanks for your feedback, we're thankful for amazing associates like you.
3.0
Sep 29, 2024
Recommend
CEO approval
Business Outlook

Pros

People were very nice there. They have emotion and are human. Always tried to be supportive until otherwise.

Cons

Company kept making new polices to kill us off. Call requirements kept increasing. They wanted more time and effort without pay increase. Only had bonus pay incentives that were unrealistic to achieve. The updates sent out sabotaged programs and equipment. Lack of sources of information on calls - no help from anyone. You'll be on your own and unable to handle calls; especially when they're literally not even 10 seconds in between most times. The list goes on for things that'll count against you, even in emergencies. It just kept getting harder to stay there from all the new policies and rules they kept making from our struggles and sacrifices. Higher management doesn't care about anything but their statistics being affected by your 'inconveniences'.

Viewing 643 - 645 of 19,269 Reviews

Glassdoor has 24,730 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.