Foundever reviews

3.9

78% would recommend to a friend

(19,269 total reviews)
avatar

Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
4.0
Mar 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Foundever provides 3rd party call center services to companies worldwide. Your experience with Foundever really depends upon the client that you are working for. Foundever itself is well organized, well managed, offers advancement opportunities, and if you are working in call center customer service, is probably a better experience if you are working from home.

Cons

It is sometimes difficult to switch between clients within the company, b/c they don't keep you informed regarding open availability with other clients that the company services. Foundever intentionally keeps its list of clients a secret. They tend to prefer that you stay with one client. However, you can move into different positions with the same client.

4.0
Mar 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Paid Training, paid licensing, flexible hours, 401ks

Cons

Meeting metrics can be challenging depending on the time of year

Viewing 682 - 684 of 19,269 Reviews

Glassdoor has 24,730 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.