Foundever reviews

3.9

78% would recommend to a friend

(19,271 total reviews)
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Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Mar 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay for bilingual is good we start at 19

Cons

Training for several weeks. Practically irrelevant to the job. You go through 3 stages class training, ojt and Upskill. During ojt all it’s beautiful and you are Doing a great job. Once you go to upskill. You for some reason don’t pass the quality calls. Also the person coaching you has no idea what they are talking about.

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Foundever Response
2y
Thank for taking the time to leave this review. We agree the pay for bilingual starting at $19 is competitive. We believe that the customer experience is the associate experience and encourage our associates to offer genuine care while meeting our business needs. We also encourage our associates to bring these concerns to their Coaches so they can work together to set SMART goals and achieve the best experience possible for both the associate and the customer. Thanks for the review. We will be sharing your feedback.
1.0
Mar 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Paid for multiple state licenses

Cons

Pay is low. No advancement.

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Foundever Response
2y
We appreciate your honest feedback. Thank you for taking the time to share your experience with us.
Viewing 685 - 687 of 19,271 Reviews

Glassdoor has 24,736 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.