Foundever reviews

3.9

78% would recommend to a friend

(19,275 total reviews)
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Laurent Uberti

83% approve of CEO

70% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,275 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Apr 26, 2023
Recommend
CEO approval
Business Outlook

Pros

It's hard to provide any.

Cons

Poor pay for a lot of expectations! Be prepared to be exploited. They act like you owe them but at the end of the day they owe you much more than you get!

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Foundever Response
3y
We appreciate your candor on your review. We understand that customer service can be stressful sometimes for both our associates and customers. This is why we implemented our MAX(My Associate Experience) Program. MAX allows our associate voices to be heard and share their ideas on how we can improve our benefits, tools and up training for both associates and managers. We will share your experience with appropriate teams. Shawn E
1.0
Apr 24, 2023

Worst company ever

Recommend
CEO approval
Business Outlook

Pros

Great overtime vto and also ok paychecks

Cons

Coaches are terrible and that's because most of them are quitting due to being underpaid om just sits on a meeting to see how the meetings are going but never says nothing they barely train people then put them on the floor want reps to use kc on things that's already known there is no hope in that company and people services is not on your side if anything goes wrong the coach is always right and don't let your system have a thousand issues then they want u to turn into a tech major or let I.T. tell you that it's not they system it's the internet right... that's why everybody is on SLACK OR STC complaining about dropped vpns and idcom or jabber stopped working we all had bad internet problems who would have guessed

Viewing 745 - 747 of 19,275 Reviews

Glassdoor has 24,743 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.