Foundever Customer Service Insurance Agent reviews

3.7

79% would recommend to a friend

(113 total reviews)
avatar

Laurent Uberti

83% approve of CEO

58% positive business outlook

Customer Service / Insurance Agent employees have rated Foundever with 3.7 out of 5 stars, based on 113 company reviews on Glassdoor. This indicates that most Customer Service / Insurance Agent professionals have a good working experience there. Foundever is rated in line with the average (within 1 standard deviation) by Customer Service / Insurance Agent professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

113 reviews
5.0
May 21, 2018

Just got hired!

Recommend
CEO approval
Business Outlook

Pros

Staff who interviewed me were super nice! All smiles on their faces and very genuine. It's a professional workspace!

Cons

None at this moment. :)

3.0
Jan 20, 2018

Lenient but problematic

Recommend
CEO approval
Business Outlook

Pros

I love the leniency. I always have. The ability to earn something called negative occurrences makes for a great safety net when life happens and they can work with you on it. You can remotely put time off requests in as you earn paid time off.

Cons

Without promoting you are stuck at a 14.50 an hour rate. Certain performance metrics that cannot be helped are being nagged on repeatedly with more work load being expected. Only bonus you can hope for is to get someone else to work there.

2.0
Jun 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Good enough starting pay, but only if you get on a good campaign.

Cons

Very high turnover, meaning alot of people leave so alot are hired. They would rather fire you over one mistake, than to listen to your side of an issue. They reprimand you for not seeking help, but no one is ever helping.

Viewing 106 - 108 of 113 Reviews

Glassdoor has 24,740 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.