Question 1

Is Foundever a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at Foundever have rated their employer with 4.0 out of 5 stars in 5,485 Glassdoor reviews. This is a higher than average score with the overall rating of Foundever employees being 3.9 out of 5 stars. Search open Customer Service (CSR) Jobs at Foundever now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Foundever.

Question 2

Does Foundever pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at Foundever with 3.8 out of 5 stars based on 5,485 anonymously submitted employee reviews. This is 2.7% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Foundever.

Question 3

What are the top reviewed jobs at Foundever?

Accepted Answer

Customer Service Representative (4434), Customer Service Representative (CSR) (1508), Customer Service Professional (762), Customer Service Agent (698), Customer Service (427), Call Center Agent (293), Customer Service Advisor (293), Coach (285), Team Leader (285), Customer Service Professional (CSP) (260), Learning Specialist (203), Operations Manager (200), Technical Support (179), Call Center Representative (155), Quality Analyst (140)

Question 4

What are the pros of working at Foundever according to real employee reviews?

Accepted Answer

"The work from home aspect is good" ((in 1056 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 662 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 477 reviews)); "Environment is good and Benefits" ((in 459 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 371 reviews))

Question 5

What are the cons of working at Foundever according to real employee reviews?

Accepted Answer

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1165 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 799 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 241 reviews)); "No bonuses and no salary increase" ((in 138 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 131 reviews))

Foundever

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Healthy environment, but graveyard shift challenges

Informative training but demanding management

Supportive colleagues but poor training

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