Foundever reviews

3.9

78% would recommend to a friend

(19,269 total reviews)
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Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Apr 27, 2016

DON'T work here

Recommend
CEO approval
Business Outlook

Pros

You can work from home.

Cons

Systems are always messing up and when you work from home thats downtime and loss of pay. Coaches are so disorganized so dont expect to get a straight answer from them if something goes wrong. The communication is bad, not to mention being shorted on paychecks. While being shorted on paychecks they don't like to admit that it's their fault. If you work here and they screw up expect to wait forever and a month to get it straightened out even after calling the labor board.

2.0
Apr 27, 2016

Senior agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly people sometime come to join a team.

Cons

Lack of management. TM with poor management skills. It is like kindergarden . Dont think any ambitious person want to work there long.shift hour is not flexiable.

1.0
Apr 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Good to gain the call center, customer service and Work @ Home experience under your belt.

Cons

Though it was Work @ Home the SME's & coaches still show favortism in the team chatrooms. They didn't tell us until we were in training that selling would be a requirement, when we were hired for Video Tech support. Getting help from SME's & coaches takes forever and raises your AHT which are part of your metrics.

Viewing 18424 - 18426 of 19,269 Reviews

Glassdoor has 24,729 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.