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      Four Hands

      Engaged Employer

      Four Hands reviews

      3.4

      66% would recommend to a friend

      (125 total reviews)

      Matthew Briggs

      75% approve of CEO

      62% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      Four Hands has an employee rating of 3.4 out of 5 stars, based on 125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Four Hands employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      125 reviews
      1.0
      May 22, 2025

      Terrible Work Environment

      Production associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, glad I have the experience but there’s not much else to say.

      Cons

      Terrible upper management that constantly polices everyone’s time and productivity leading to inefficiency and unhappiness. They operate solely off of scare tactics and threats of termination. Most other employees are unhappy working there but too scared to speak up about anything. Always introducing new rules from HR and then changing them the next month. Strange hierarchy between production floor workers & office workers. TERRIBLE work/life balance. They expect everybody (including middle management) to spend all of their time at work leaving almost no room for anything outside of work. I had coworkers who worked insane hours for no benefit or recognition.

      avatar
      Four Hands Response
      11mo
      Thank you for taking the time to share your feedback. While we’re glad you appreciated the benefits and the experience you gained here, we’re disappointed to hear about the negative aspects of your time with us. We never want any employee to feel unheard, overworked, or undervalued. Creating a respectful, supportive workplace, where all voices can be shared without fear—is a priority for us. We understand that clear communication and a healthy work-life balance are essential, and your comments reinforce where we can keep improving. We also take feedback on leadership and culture seriously. While this doesn’t reflect the experience we strive to create, we recognize there’s always room for growth. We’re actively working on strengthening transparency and support between all levels of the organization, and we welcome constructive input from current and former team members to help guide that progress. We wish you all the best in your future endeavors and thank you again for your time with us.
      1.0
      Apr 25, 2025

      Kind of relieved that I am no longer with the company

      Business systems analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Hybrid work - 3 days in office, 2 days at home (typically Tuesdays and Fridays, but that may have changed to alleviate parking lot issues) - Health Insurance was good - Good employee discount on furniture (which is fine, but not worth the price they charge for it)

      Cons

      I would not recommend working at Four Hands, if you have the option to avoid it—especially if you're being considered for a brand-new role that’s never existed at the company before. In those cases, unless there's a clear and detailed roadmap for how you’ll be integrated into the business, along with defined opportunities for career growth, there is a chance you will be left adrift. At one point, I was told by my manager to “figure out what your job is”. There is a persistent issue with favoritism, and unless you’re well-liked by the C-suite executive you report to, you’ll constantly feel the looming threat of January lay-offs. I often felt undermined and made to feel incompetent by leadership—particularly by the executive I reported directly to. Diversity, particularly within upper management, is severely lacking. The company expanded rapidly during the 2020/2021 lockdown(s) and, as a result, many of their internal processes still feel outdated and inefficient 4-5 years later. Communication across the organization is poor—both between departments and from upper management down through the ranks. This lack of clarity breeds confusion, tension, and resentment. While the company tries to counter this with bi-weekly department “spotlights,” these meetings typically do little more than interrupt your workday to applaud random numbers on a PowerPoint slide. The fast-paced growth also gives the impression that there’s no true long-term vision beyond “sell more than last year.” As a result, teams swing between being overstaffed and understaffed, with little consistency in workload. Four Hands is actually very good with transparency, but not in the way you would want/expect as it often comes in the form of unprofessional gossip. It’s not uncommon for a manager to talk about info shared in your 1x1s with peers at your level, which creates a cliquish, exclusionary atmosphere. There’s also a strong emphasis on the party culture and drinking, which might appeal to some—but if you choose not to participate, you are made to feel judged.

      avatar
      Four Hands Response
      1y
      Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience at Four Hands didn’t meet your expectations, especially after being part of the team for several years. While we’re glad to hear you appreciated our hybrid work model, health benefits, and employee discounts, we take your concerns seriously and are committed to learning from them. Your comments about role clarity, communication, and the consistency of leadership behaviors highlight areas we know require continued focus and improvement. We understand how frustrating it can be to feel unsupported in a new position or unclear about career growth opportunities. We’ve been working to improve onboarding for new roles and define clearer development paths across departments. We also hear your concerns about culture, inclusion, and communication. While we strive to build a welcoming, high-performing, and values-driven environment, we recognize that individual experiences can vary, and that perceived favoritism or gossip has no place in a healthy workplace. We’re reinforcing leadership training, accountability, and 360 feedback to ensure all employees feel respected, heard, and supported. Thank you again for your contributions during your time at Four Hands. We appreciate your honesty and wish you continued success in your career.
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      ReviewsFour Hands reviews

      Glassdoor has 141 Four Hands reviews submitted anonymously by Four Hands employees. Read employee reviews and ratings on Glassdoor to decide if Four Hands is right for you.