Inspirational Ideals, reality sets in once you meet your management team
Pros
Amazing networking ability, the guests become your family. Inspiration sets in immediately, Golden Rule is felt We all drink the cool aid but we like it? Work isn't work anymore, it becomes a passion. If you are a MIT or hospitality major you have great room for advancement Tips/Cash are substantial, your hourly wage is nothing compared to what the guests supply Everyone genuinely cares about the guest having the best time possible, great support.
Cons
It is very difficult to move up the rankings Once you move up the rankings you learn management takes a pay cut for a title In two years I had four department heads and was the 5th oldest veteran in my department due to turn over. The guests can be abusive and management will never defend you There is no room for mistakes, one error and you are gone no matter your track record While it was great to know I had vacation days and free room nights accruing, I never got to use them. Good luck going on vacation, but your managers? Good luck catching them between vacations.
