Four Seasons reviews

3.8

67% would recommend to a friend

(3,470 total reviews)
avatar

Alejandro Reynal

85% approve of CEO

60% positive business outlook

Four Seasons has an employee rating of 3.8 out of 5 stars, based on 3,470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Four Seasons employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews
4.0
Dec 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Great environment; lots of opportunities to travel

Cons

In this property there is no work life balance

avatar
Four Seasons Response
8y
Thanks so much for the feedback. We understand your comments and are making some changes that will help us to generate a better work life balance. We really value and consider all feedback and we will continue to find ways to improve this specific concern. Sincerely, Pilar Director of Human Resources Four Seasons Resort Costa Rica at Peninsula de Papagayo
4.0
Dec 8, 2017

server

Recommend
CEO approval
Business Outlook

Pros

good atmosphere and culture, people are frinedly and international

Cons

unorganised young staff, a lot of the managers a young and dont have enough experience to run big teams

avatar
Four Seasons Response
8y
Thank you for sharing your review of your time working with us. We are fully committed to ensuring that everyone who joins our hotels has an experience that they can be proud of. We are working relentlessly with our Learning Teams and Operational Teams to ensure that we give every employee the very best start to their Four Seasons journey and that they have every opportunity thereafter to grow and flourish. We continue to listen carefully and make changes that place our employee experience at the heart of our business, With your feedback and feedback from all employees and guests we will continue to work hard to be an employer of choice. Kind regards Derek Director of Human Resources Four Seasons Hotel London at Park Lane
4.0
Dec 5, 2017

A great learning ground

Recommend
CEO approval
Business Outlook

Pros

Employees are treated well. Good working environment and benefits. Food is usually good, but you can always get tiered of too much chicken. Uniform supplied and drycleaned for you.

Cons

Senior management feel entitled and above the rest. There is a good like vibe to how they walk through the hotel and how they behave in the restaurants.

avatar
Four Seasons Response
8y
Thank you for your feedback and for your review of your employment experience with Four Seasons Hotels and Resorts in the United Kingdom. I am very pleased to read about the opportunities that you have highlighted in your review. We are fully committed to ensuring that everyone who joins our hotels has an experience that they can be proud of. We are working relentlessly with our Learning Teams and Operational Teams to ensure that we give every employee the very best start to their Four Seasons journey and that they have every opportunity thereafter to grow and flourish. We continue to listen carefully and make changes that place our employee experience at the heart of our business, I was also encouraged by the positive remarks that you made which show that we are on the right path to being an employer of choice. With your feedback, the feedback from our existing teams and from our guests we will continue to strive to be an employer of choice. We wish you continued success with your career. Kind regards Derek Director of Human Resources Four Seasons Hotel London at Park Lane
Viewing 3304 - 3306 of 3,470 Reviews

Glassdoor has 4,240 Four Seasons reviews submitted anonymously by Four Seasons employees. Read employee reviews and ratings on Glassdoor to decide if Four Seasons is right for you.