Four Seasons reviews

3.8

67% would recommend to a friend

(3,470 total reviews)
avatar

Alejandro Reynal

85% approve of CEO

60% positive business outlook

Four Seasons has an employee rating of 3.8 out of 5 stars, based on 3,470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Four Seasons employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews
4.0
Nov 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Great company benefits; Effective communication channel with management

Cons

Responsibility is not clearly distributed among all apartments Lack of team work spirits

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Four Seasons Response
8y
Thank you for your sincere feedback, we are committed to creating a comfortable , transparent and collaborative working environment for all our employees. I feel happy to hear that you enjoy the company benefits and management communication. I also feel sorry to hear part of your experience here did not meet your expectations. We value all feedback and will continue to find ways to improve. Feel free to reach back out to the HR team should you wish to discuss it further. Again thank you for your valueable feedback, Rina Director of Human Resources Four Seasons Hotel Beijing
4.0
Nov 29, 2017

Good Workplace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

GM and HM are friendly and will take the time to know every employee

Cons

Progression in career will be slow.

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Four Seasons Response
8y
Thank you for taking the time to leave a review of your time working with Four Seasons Hotels and Resorts. We are glad that you were able to get to know the leadership at your hotel including the General Manager and Hotel Manager. Greeting each other with a smile is the best way to start every day! Four Seasons continues to grow and add new hotels, resorts and residences to our portfolio each year. With this growth will come more opportunities for development and career progression. We invite you to stay in touch via our social media channels for all the latest news regarding these new developments. Wishing you all the best, Alexandra Home Office – Human Resources
4.0
Nov 29, 2017

Great company if you buy into their culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere with fellow colleagues Great HR dept Always given the opportunity to move up if that's what you wanted

Cons

Long hours but that's the business Some properties have a "boys club" within managemet

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Four Seasons Response
8y
Thank you for your feedback! We are glad you enjoyed your time working with us and felt it was a positive environment with career development opportunities. With regards to consulting front line employees about issues, this is something we are actively working on. One of our strategies is to ensure departmental meetings occur more regularly with a member from the leadership team present and a designated portion of the meeting attributed to an open forum where employees can raise concerns, suggestions and ask questions. Should you wish to discuss this matter or any additional feedback, please do not hesitate to let us know. Any member of our HR team would be happy to arrange a time to speak with you. Regards, Lindsay Director of Human Resources Four Seasons Resort and Residences Whistler
Viewing 3307 - 3309 of 3,470 Reviews

Glassdoor has 4,240 Four Seasons reviews submitted anonymously by Four Seasons employees. Read employee reviews and ratings on Glassdoor to decide if Four Seasons is right for you.