Does Freshworks pay their employees well?

According to anonymously submitted Glassdoor reviews, Freshworks employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Freshworks. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Freshworks?

46% of Freshworks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Freshworks 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Freshworks?

Senior Software Engineer (164) , Software Engineer (161) , Product Specialist (96) , Lead Software Engineer (77) , Account Executive (75) , Customer Success Manager (67) , Account Manager (45) , Business Development Executive (42) , Business Development Manager (40) , Technical Account Manager (39) , Senior Account Executive (36) , Sales (31) , Technical Account Manager (TAM) (30) , Sales Development Representative (SDR) (27) , Manager (25)

What are the pros of working at Freshworks according to real employee reviews?

"Culture is good and office enviroment is good to go" ((in 416 reviews)); "Good work culture and it's great to balance with work and personal life." ((in 199 reviews)); "good work life balance and office." ((in 197 reviews)); "Great people trying to do their best" ((in 134 reviews)); "Free food and goodies" ((in 126 reviews))

What are the cons of working at Freshworks according to real employee reviews?

"When you stuck with bad manager try to move other team or else rating and all will be affected" ((in 66 reviews)); "Poor leadership and lack of vision" ((in 61 reviews)); "No Job Security and the culture has been depricated." ((in 35 reviews)); "Needs better middle management" ((in 12 reviews)); "favoritism and partiality is the major issue" ((in 11 reviews))

What are employees saying about Freshworks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Freshworks layoffs and their outlook for job security at Freshworks in 2026.

What are the top reviewed Freshworks locations?

San Mateo , Denver , New York , San Bruno , San Francisco , Los Angeles , Madison , Bellevue , Raleigh , Austin , Dallas , Sacramento , Germantown , Fernandina Beach , Spring Hill , Boston , Hillsdale

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Freshworks

Freshworks reviews

3.3

46% would recommend to a friend

(3,064 total reviews)

Dennis Woodside

44% approve of CEO

42% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.4

Work/Life balance

3.4

Compensation and benefits

3.2

Culture & values

3.1

Career opportunities

2.6

Senior management

Freshworks has an employee rating of 3.3 out of 5 stars, based on 3,064 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Freshworks employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Dec 21, 2014

Awesome company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I love everything Freshdesk offers. We get lots of perks compared to our friends in other companies. we have lots of work freedom. Zero hierarchy. Free food. Table tennis and Foosball... everything I love it.

Cons

I haven't found anything as of now

5.0

Oct 23, 2014

One of the best places to work!

Product developer

Recommend

CEO approval

Business Outlook

Pros

Flexi-timings : Nobody cares when you come and leave. No Dress Code: Because, who cares! Just do you work properly. Free lunch, dinner and snacks: Because we believe people work best when their stomachs are full ;) Amazing co-workers : The people around you are amazing. Each one is extremely good at what they do. Freedom: You are never directed to work. Everyone here is self-motivated. Latest gadgets : You get work on a Mac right from day one. You can even take it home. No questions asked. Pay : Very competitive pay and benefits.

Cons

Well, Nothing so far. This is a great place to work by all means :)

5.0

Oct 19, 2014

Awesome place to learn and have fun growing

Product developer

Recommend

CEO approval

Business Outlook

Pros

Cutting edge technologies Good compensation Flexi hours Free lunch Like minded people (geeks everywhere)

Cons

Nothing as far as I am concerned.

Viewing 3052 - 3054 of 3,064 Reviews

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Jobs at Freshworks

Lead - Procurement Systems

Technical Curriculum Developer

Marketing Executive - Europe (Remote)

United States

View job

Technical Curriculum Developer

Lead - Solutions Engineer