Frontier Network Operations Assistant reviews

2.6

44% would recommend to a friend

(79 total reviews)
avatar

Nick Jeffery

52% approve of CEO

60% positive business outlook

Network Operations Assistant employees have rated Frontier with 2.6 out of 5 stars, based on 79 company reviews on Glassdoor. This indicates that most Network Operations Assistant professionals have an average working experience there. Frontier is rated 27% below average by Network Operations Assistant professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

79 reviews
1.0
Jun 23, 2017
Recommend
CEO approval
Business Outlook

Pros

My team are flexible in terms of work First and second level management seems to support our team

Cons

Sr Leadership seems clueless Lack of process Lack of tools Lack of Communications

1.0
Mar 24, 2017

Horribly bad management.

Recommend
CEO approval
Business Outlook

Pros

It used to be a good company to work for. After they started acquiring other states it was clear to everyone that they bit off more than they can chew

Cons

Frontier no longer has the resources to manage such a large communications company. They don't even have enough money to buy the copper cabling and fiber optic cable going to keep the communications plant running smoothly

3.0
Jan 22, 2017

Confusion

Recommend
CEO approval
Business Outlook

Pros

Good local management team, great Medical Benefits.

Cons

The company bit off more than it could handle with the latest acquisition. Now there is not enough money left to handle normal business much less the added commitments Frontier made in order to get the deal approved. Laid off very experienced supervisors and increased the span of control geographically and personel wise for the ones that are left so that they are not able to properly do their work. They started to reorganize without a solid plan for where they were going or the final organization. There are now holes in the organization and confusion as to strategy and direction of the company. Company gave up one of its best features of local control and nationalized the whole engineering department so that decisions cannot be made at the local level.

Viewing 55 - 57 of 79 Reviews

Glassdoor has 2,671 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.