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      Frontier

      Engaged Employer

      Frontier Customer Service/Sales reviews

      1.2

      5% would recommend to a friend

      (13 total reviews)
      avatar

      Nick Jeffery

      Not enough data to show CEO approval

      5% positive business outlook

      Ratings by category

      5.0

      Diversity & inclusion

      4.1

      Culture & values

      2.2

      Work/Life balance

      2.2

      Compensation and benefits

      1.2

      Senior management

      1.2

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      13 reviews
      1.0
      Apr 10, 2021

      It’s ok

      Sales and customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Always get 40 hours Lots of OT

      Cons

      Not good benefits Not good managers

      avatar
      Frontier Response
      5y
      We’re sorry to hear this has been your experience. We try to create a positive environment for our employees to thrive. Please know you can contact our Employee Support Team to share more about your experience: FrontierCareersFeedback@ftr.com
      5.0
      Jan 8, 2019

      Amazing, if you do the job correctly

      Customer service/sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay, benefits, and bonuses. PTO time is amazing! It’s been there for me, and I’ve been sick lately a lot. And frontier has got my back when it comes to this. The job can be hard, but when done correctly it can be rewarding. With the correct knowledge, you can answer all questions, and have the room to sell products, which will in return help yourself out as well.

      Cons

      Busy. Sometimes it’s hard to follow back up with customers as quickly as I would like. But, I do advise them before giving out my extension. The call volume is very heavy.

      Viewing 1 - 3 of 13 Reviews
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