Frontier Customer Service/Sales reviews

High stress. You'll need to develop an outlet or other way to deal with stress. The bonus structure use to be great and a motivator to strive towards. It hardly covers the cost of the taxes taken out on the weekly check.

Antiquated corporate culture that micromanages every minute, including bathroom breaks. Constantly being asked to go the extra mile to cover up or redo work that wasn't done right the first time because of very poor internal work flow and poorly integrated systems and mostly because the company refuses to budget enough time to do things right the first time. There is a constant pressure to get more done in less time and the quality of the work constantly suffers because the company rarely recognizes the difference between a task being completed and getting it done 100% right the first time. The gap between the company's measurements of work performance and reality is appalling and there is often financial rewards for taking short cuts and letting someone else fix your mistakes. Both employees get credit for completing a work task and the customer suffers because we don't get it right the first time.