Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 285 reviews)); "Benefits were good as a former Verizon employee until 2011 started and health care was changed." ((in 255 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 158 reviews)); "company offers a good salary" ((in 39 reviews)); "Work from home and flexible" ((in 34 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 154 reviews)); "Bad upper management." ((in 94 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training for managers." ((in 57 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 44 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

2.0

Jul 20, 2013

Current employee

Cable splicer

Recommend

CEO approval

Business Outlook

Pros

It's a job....I'm a cable spicing technician in WV, and I love what I do. The company has been given millions of dollars from the government for broad plans upgrades throughout our state.

Cons

Nothings ever right on any order, as a spicer I spend hours on the phone getting correct assignments to do installs or even complete trouble tickets....I'm an able bodied Splicer, I could be putting my expertise to good use and repairing bad copper, however I'm on the phone doing someone else's job....probably a non union employee, that gets paid $10 hr and doesn't care what happens to our customers. We are a communications company that doesn't communicate very well within its own departments.

2.0

Jun 20, 2013

Frontier has positioned itself as the "bad bank" of rural telcos

Service technician

Recommend

CEO approval

Business Outlook

Pros

As a former Verizon employee my current benefits are excellent. My graduate school tuition was paid for, healthcare is wonderful. Those benefits are great but legacy Frontier employees (and possibly all Frontier employees in the future) have far fewer benefits.

Cons

My job and my employer have caused me a great amount of personal sadness in the past several years. Inconsistent messaging and a rather poor public image have eroded my personal confidence in the company I work for. If asked whether to use our product over one of our competitors by a friend I really want to say "go with us" but I know I would spend years hearing about how poor their connection is and that they should have gone with X.

2.0

Apr 30, 2013

Top Level Skims off all that they can - leaving the company starved

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

there is not much good to say about a company that is this blinded by the senior level's greed. All advanced opportunities are given to former ATT executives due to the "good old boy/girl " system

Cons

Leave the local environment and everything falls apart, Faced daily with 3 imperatives- People- truly they do not care about people, Products- ask anyone , we are so stuck in 1990 that products is a real joke. there is no Vision. And Profits, really, profits. cmon' stock has been valued at the $4 range for a long long time, Under Maggie's leadership, retire already

Viewing 298 - 300 of 2,502 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Current employee

Frontier has positioned itself as the "bad bank" of rural telcos

Top Level Skims off all that they can - leaving the company starved

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Jobs at Frontier