Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good pay and every Tuesday all of management disappear for 3" ((in 274 reviews)); "Benefits were good as a former Verizon employee until 2011 started and health care was changed." ((in 257 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 157 reviews)); "company offers a good salary" ((in 42 reviews)); "Flexible and able to Work from home" ((in 30 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 155 reviews)); "Bad upper management." ((in 90 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training for managers." ((in 55 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 46 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,502 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

1.0

Mar 27, 2013

Former Account Sales Manager

Account sales manager

Recommend

CEO approval

Business Outlook

Pros

hard working, customer oriented associates from CTSI, which was aquired by Frontier.

Cons

As a former Account Sales Manager working on commission, they could NEVER get it right. Commission payouts in 2011 were often late and ALWAYS incorrect, by November 2011 they couldn't reconcile commissions, so they began giving "commission draws", this lasted until August of 2012. Not only did they keep giving draws, but they changed the commission plan 3 times during 2012, made us sign the new plans and continued to give inaccurate numbers. They "trued" up the 1st qtr. of 2012 twice, and then again at the end of the year. For those Account Managers who either were left go due to downsizing or left because they never knew what to expect, are now getting demand letters stating that "you owe" Frontier thousands of dollars.

1.0

Mar 5, 2013

Their management team is a LIARS paradise

Czt1

Recommend

CEO approval

Business Outlook

Pros

None at all...they are spiraling downward.

Cons

A poorly run company that hosts vindictive and arrogant managers that would lie, cheat, and steal to cover their own asses. Some of them routinely harrass employees on a regular basis.

1.0

Feb 18, 2013

Liars and tattletales paradise

Outside tech

Recommend

CEO approval

Business Outlook

Pros

You can work here straight out of high school even if Walmart and 7-11 won't hire you. Local management will still cater to you for this even if you only come to work half of the year.

Cons

Antiquated equipment. Incompetent coworkers that will stab you in the back. Union that only stands up for buddies. Self sufficient techs are punished for not being reliant upon management. Worst company I've ever worked for, I never thought I'd feel Verizon was well run and most days make me want to choke on a knife.

Viewing 301 - 303 of 2,502 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Former Account Sales Manager

Their management team is a LIARS paradise

Liars and tattletales paradise

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Jobs at Frontier