Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Frontier

      Engaged Employer

      Frontier reviews

      3.4

      56% would recommend to a friend

      (2,500 total reviews)
      avatar

      Nick Jeffery

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.2

      Culture & values

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Senior management

      Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Apr 7, 2013

      Conspiring managers lied, (to save theirselves), and cost me my job.

      Czt
      Recommend
      CEO approval
      Business Outlook

      Pros

      They talk a Good Game, but, don't know how to play it.

      Cons

      Management rules by intimidation and threats. A hostile workplace describes it best. Captive audience group meetings are fruitless. Here is an example of the intimidation practiced by management. One manager told his workgroup, "This is a new company...we fire people!" He surely struck fear into his group that morning.

      1.0
      Apr 3, 2013

      Used and Abused

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Money and benefits were great until Frontier took over. The company is currently actively engaged in de-unionizing work force with jobs moved to non union shops. Expereinced help replaced by underpaid and under skilled work force.

      Cons

      Overtime requirements after aquisition of Verizon properties was grueling. Over all mentality of this employeer was do more with less, and customer service suffered.

      1.0
      Mar 25, 2012

      Not the best place to work

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best thing is that I have a pension from GTE/Verizon that I can still utilize even being with Frontier. Frontier does not have a pension (only 401k plans)

      Cons

      No recognition for service anniversaries. When I hit 25 years even my boss never acknowledged the landmark. Unfair in giving death in family leave time. Don't understand the reason for difference in approvals for death in family - there seems to be nothing in writing for management to follow. There are three levels of workers in my department all given the same job title. Some get overtime, others get bonus, and the third group gets neither. All do the same work and work side by side no one knows why these three groups are different when the work is all the same.

      Viewing 31 - 33 of 2,500 Reviews
      Related searches: Frontier jobs | Frontier salaries | Frontier benefits | Frontier interviews
      ReviewsFrontier reviews

      Glassdoor has 2,668 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.