Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good pay and every Tuesday all of management disappear for 3" ((in 267 reviews)); "Good Benefits and vacation accrual" ((in 255 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 163 reviews)); "company offers a good salary" ((in 35 reviews)); "Good Work life balance while working there" ((in 33 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 156 reviews)); "Bad upper management." ((in 93 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training at all." ((in 53 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 44 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

1.0

Sep 16, 2022

Terrible Company

Sales representative

Recommend

CEO approval

Business Outlook

Pros

there really were no pro's

Cons

these people had no clue what they were doing. they turned off service to existing customers and blocked the sales reps from finding what happened.

Frontier Response

3y

Thank you for your review. We are always working to ensure the lines of communication between teams are open and our employees are heard. We encourage you to contact us at FrontierCareersFeedback@ftr.com to share more about your experience.

1.0

Apr 29, 2022

This Company Discriminates And Is Full Of Hypocrites

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits and remote working conditions.

Cons

They are discriminating against those that do not have the vaccine. After 1.5 years, they are getting rid of people who do not have the vaccine. They "say" you can apply for a religious or medical waiver. I applied for a religious waiver and they denied me. So I made a Dr's appointment and my Dr completed the medical waiver. They denied me again for "lack of sufficient medical evidence". I didn't know Frontier had a licensed MD on staff to review my case? Apprantely. my Dr's recommendation and my health mean NOTHING to them. I was also told that they were "not approving waivers for anyone right now". I WORK FROM HOME. Why do they care and why are they firing me over it?

3.0

Jan 8, 2022

A consistent place to work

Network support analyst

Recommend

CEO approval

Business Outlook

Pros

The medical benefits are great.

Cons

Rarely promotes employees in the company.

Frontier Response

4y

Thank you for your feedback as it helps us work toward a better future. Please know you can share more about your experience by contacting FrontierCareersFeedback@ftr.com.

Viewing 328 - 330 of 2,502 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Terrible Company

This Company Discriminates And Is Full Of Hypocrites

A consistent place to work

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Jobs at Frontier