Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Benefits were good as a former Verizon employee until 2011 started and health care was changed." ((in 272 reviews)); "The pay is good and I love working with the public" ((in 265 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 157 reviews)); "company offers a good salary" ((in 40 reviews)); "Work from home and flexible" ((in 35 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 154 reviews)); "Bad Upper Management." ((in 90 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 64 reviews)); "No training for managers." ((in 53 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

5.0

May 17, 2023

Good job

Engineer

Recommend

CEO approval

Business Outlook

Pros

Good pay and benefits are ok.

Cons

Long hours and lots of travel.

Frontier Response

3y

We’re so happy to hear you enjoyed the benefits. At Frontier, we like to make sure our employees feel appreciated in all they do. Thank you for sharing!

4.0

May 11, 2023

Good Place to Work

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Looking to future proof the internet for all consumers, both residential and commercial.

Cons

Reinventing itself does come with some pain. No coasting allowed.

Frontier Response

3y

It is so great that you see Frontier as a place where you can grow. We believe in providing an environment that values and fosters growth opportunities. Thank you for taking the time to share.

4.0

May 9, 2023

Mildly Chaotic

Senior project manager

Recommend

CEO approval

Business Outlook

Pros

They did treat me well while working there. There is minimal after hours work for the PMs. Co-works, for the most part, are GREAT to work with. Nice severance package.

Cons

The company is in a state of constant change and reorganization making it very difficult to keep up with departmental contacts. As a Project Manager this makes things difficult inviting the right people to project meetings and when people drop of due to lay-off or re-organization there is no notification given. Additionally employees are being let go, as a "cost cutting" measure on a regular basis. As current employees are let go the company is either hiring "cheaper" full time or contracting out the work to less knowledgeable, less experienced people. You have to be a people manager to get an annual bonus with Frontier.

Frontier Response

3y

We note and appreciate your feedback as it helps us work toward a better future. If you’d like to share more about your experience, please contact FrontierCareersFeedback@ftr.com

Viewing 331 - 333 of 2,502 Reviews

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Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good job

Good Place to Work

Mildly Chaotic

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