Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good pay and every Tuesday all of management disappear for 3" ((in 267 reviews)); "Good Benefits and vacation accrual" ((in 255 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 163 reviews)); "company offers a good salary" ((in 35 reviews)); "Good Work life balance while working there" ((in 33 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 156 reviews)); "Bad upper management." ((in 93 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training at all." ((in 53 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 44 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

1.0

Mar 15, 2020

Unless desperate, stay far far away!

Operations

Recommend

CEO approval

Business Outlook

Pros

A paycheck with average benefits

Cons

Failing network, no money to fix, Toxic culture

Frontier Response

6y

Thank you for your service to Frontier. We have strong capabilities and are committed to investing in innovation and the development of new solutions on behalf of our customers.

3.0

Feb 21, 2020

Don't do it!

Salesman

Recommend

CEO approval

Business Outlook

Pros

Poor management for a failing company and dying industry with copper landline phones.

Cons

Everything you can imagine. Very unprofessional work environment and tons of dirty sales tactics.

Frontier Response

6y

Thank you for your feedback. We would like to hear more about your experience and any thoughts on how we can improve. Please send your feedback to FrontierCareerFeedback@ftr.com

2.0

Nov 16, 2019

Frontier has made this place hard to keep working for

Fiber optic technician

Recommend

CEO approval

Business Outlook

Pros

pay and benefits are good .

Cons

micro management , limited help ,

Frontier Response

6y

Thank you for being a valued part of our team. We appreciate the review. If you have any additional feedback or suggestions on how we can improve please send it to FrontierCareerFeedback@ftr.com. Thank you.

Viewing 337 - 339 of 2,502 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Unless desperate, stay far far away!

Don't do it!

Frontier has made this place hard to keep working for

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Jobs at Frontier