Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)
avatar

Nick Jeffery

70% approve of CEO

53% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Apr 5, 2023

Always busy

Recommend
CEO approval
Business Outlook

Pros

Benefits covered more than most jobs

Cons

Management will encourage you to slam customers accounts by placing contracts on without truly going over it with the customer.

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Frontier Response
3y
Thank you for letting us know about your experience. I can assure you, this does not align with our values. We’d like to hear more about your experience so we can be sure to address any issues. Please contact our Employee Support Team at FrontierCareersFeedback@ftr.com​
3.0
Apr 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Place fiber, sell fiber. Moving towards an all fiber network.

Cons

Managed destruction of copper network. Not managed very well.

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Frontier Response
3y
Thank you for taking the time to share. We assure you that staying current, both for our employees and our customers, is a top priority for us. We note and appreciate your feedback as it helps us work toward a better future. If you’d like to share more about your experience, please contact FrontierCareersFeedback@ftr.com ​
2.0
Apr 2, 2023

Laid off without warning

Recommend
CEO approval
Business Outlook

Pros

Good pay and good benefits

Cons

Long hours and laid off without warning

avatar
Frontier Response
3y
Thank you for letting us know about your experience. I can assure you, this does not align with our values. We’d like to hear more about your experience so we can be sure to address any issues. Please contact our Employee Support Team at FrontierCareersFeedback@ftr.com​
Viewing 352 - 354 of 2,502 Reviews

Glassdoor has 2,669 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.