Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)
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Nick Jeffery

70% approve of CEO

53% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Mar 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay vacation time need more words to fill the pros section sad .

Cons

upper management is atrocious, they took over schedule making which should be a union job. my schedule is the worst its been in my whole career . all of which had terrible schedules to live a normal life. my job has changed without notice . my medical pay never went thru as it should have . the union is also atrocious will not protect you.you should be happy you have a job. also they cant do anything anyways with the new needs of the business management has been getting away with. this review seems harsh but is all agreed on by my co workers . everyone is checked out and aware of all the issues . an issue was brought up on a call with upper management and completely ignored and told we are lucky we have these 4 options for our schedule that no one asked for . we actually asked specifically for something else that we weren't allowed to choose. cant wait for the next ceo to show up get his bonus and leave . speaking of that hows the stock lawsuit going since we love to talk about it on calls.yet this is never brought up . and no its definitely not the first law suit for shady business practice . Everyday i log onto my computer theres a 3% chance it works properly . and i can get into the apps i need to get to. along with all my co workers. constantly having to reboot and forget the fact the systems are completely outdated. someone working for a rival company has told me of two different overhauls on their systems to help with operations. i use a green screen to enter my time….

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Frontier Response
3y
Thank you for sharing your experience. I’m sorry to hear you felt unsupported by your management team. One of our top priorities is ensuring an environment where employees feel heard and valued. Please contact FrontierCareersFeedback@ftr.com to provide more feedback on how we can improve for the future. Thank you.​
4.0
Mar 24, 2023

Getting Better But Top Heavy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are proud to work here. No micromanaging. Great product. Decent culture. Clear direction. Great middle managers.

Cons

Different departments are siloed - not much consistency of information. Bad reporting. Top heavy. Punitive comp plan. Out of touch senior leadership.

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Frontier Response
3y
We note and appreciate your feedback as it helps us work toward a better future. If you’d like to share more about your experience, please contact FrontierCareersFeedback@ftr.com ​
3.0
Mar 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Pays well and a controlled environment

Cons

Limited tools and human resources

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Frontier Response
3y
Thank you for the feedback—it’s truly very valuable to us. Please know you can contact FrontierCareersFeedback@ftr.com to leave additional feedback. Thank you.​
Viewing 358 - 360 of 2,502 Reviews

Glassdoor has 2,669 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.