Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)
avatar

Nick Jeffery

70% approve of CEO

53% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
4.0
Mar 22, 2023

Overnight Position

Recommend
CEO approval
Business Outlook

Pros

Not micromanaged, time inbetween calls

Cons

Disorganized, stressful, hard to call some techs in

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Frontier Response
3y
Thank you for your review. We are always working to ensure the lines of communication between teams are open and our employees are heard. We encourage you to contact us at FrontierCareersFeedback@ftr.com to share more about your experience.​
2.0
Mar 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Full time remote work since 2020.

Cons

They cut our pay in 2022, and also halved the amount thy contribute to the HSA. The 2023 merit increases were insultingly low.

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Frontier Response
3y
Thank you for letting us know about your experience. I can assure you, this does not align with our values. We’d like to hear more about your experience so we can be sure to address any issues. Please contact our Employee Support Team at FrontierCareersFeedback@ftr.com​
5.0
Mar 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Good have good befits and services

Cons

Not bad work load in high

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Frontier Response
3y
It’s great to hear that you enjoy the benefits offered at Frontier. We’re always striving to make sure our employees feel valued. Thanks for your review!​
Viewing 361 - 363 of 2,502 Reviews

Glassdoor has 2,669 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.