Frontier reviews

3.5

57% would recommend to a friend

(832 total reviews)
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Nick Jeffery

71% approve of CEO

54% positive business outlook

Reviews by job title

832 reviews

Reviews about "Compensation"

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3.0
Aug 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits Schedule Location Parking Security

Cons

Financial performance, facilities, technology, lack of communication

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Frontier Response
6y
Thank you for your review, feedback, and service to Frontier. We are working on improving the way that we engage and service our customers to improve our performance.
1.0
Aug 19, 2019

I would not work here

Recommend
CEO approval
Business Outlook

Pros

The salary and PTO, is decent.

Cons

Terrible senior management. Infighting at the top and HR is also terrible. Company is headed for bankruptcy.

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Frontier Response
6y
So sorry to hear you're having a negative experience at Frontier. As a current employee, feel free to reach out to the talent ops team with your concerns so we can help improve your day to day experience.
1.0
Aug 16, 2019

Riff

Recommend
CEO approval
Business Outlook

Pros

The other talented beings who worked there

Cons

From the CEO to the bottom directors. Many of this management team were down right awful. They want to micromanage but cant keep up their promises, the requests of employees, and has no compassion. Their attitude is, "you are lucky you have a job" attitude and will treat the teams like that. The upper management team has decided to let their NOC tier 2 switch team and switch translations team go. These are the teams who know the network, who know how to assist in troubles when their lack of knowledge IMT and surveillance team cannot and will not do the simplest fixes. They hired a contract company which is in the US but has people from from Chennai ATTEMPT to do what the switch tier 2 team did. They have no clue and cannot barely troubleshoot the higher level incidents that this team said they could. Techs in the field are outraged they dont have the assistance they had. That's because most of those techs are riffed the same way and they have these techs managing multiple sites that have different equipment they never worked on. But they could always depend on the tier 2 switch team to assist. After you riff that type of talent, know your company is about to shut down or get sold off. That's exactly what they are doing now. Selling off pieces of the company trying to STILL KEEP their exact bonuses and let go of hard working great people. No loyalty, no real concern about Americans keeping a career and be able to retire from. Those days are over for many who are coming up in the telecom world.

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