Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 270 reviews)); "Good benefits for employees and family" ((in 254 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 153 reviews)); "company offers a good salary" ((in 45 reviews)); "Flexible and able to Work from home" ((in 34 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 151 reviews)); "Bad Upper Management." ((in 94 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 59 reviews)); "No training on technology or on the systems." ((in 51 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 47 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

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Frontier

Frontier reviews

3.5

57% would recommend to a friend

(832 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

832 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Aug 13, 2019

Upper Management

Customer service manager

Recommend

CEO approval

Business Outlook

Pros

Good hours, very nice co-workers

Cons

I have been at Frontier for 7 years and I have been working two positions with no pay increase. I was promised a pay increase but never got it.

3.0

Aug 12, 2019

Supportive company for the craft

Field technician

Recommend

CEO approval

Business Outlook

Pros

Good pay & benefits. Security & stable.

Cons

Management structure, budgeting concerns advancement potential

Frontier Response

Thank you for the review and your long term service to Frontier!

3.0

Aug 8, 2019

Great program not progressive

Ihd helpdesk

Recommend

CEO approval

Business Outlook

Pros

They pay and incestives was good

Cons

Not enough room for growth with the take over of verizon

Frontier Response

Thank you for the feedback and your service to Frontier. We wish you the best in your future career endeavors.

Viewing 373 - 375 of 832 Reviews

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Jobs at Frontier