Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good pay and every Tuesday all of management disappear for 3" ((in 274 reviews)); "Benefits were good as a former Verizon employee until 2011 started and health care was changed." ((in 257 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 157 reviews)); "company offers a good salary" ((in 42 reviews)); "Flexible and able to Work from home" ((in 30 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 155 reviews)); "Bad upper management." ((in 90 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training for managers." ((in 55 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 46 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,502 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

5.0

Nov 23, 2022

Sales is not for everyone

Retention specialist

Recommend

CEO approval

Business Outlook

Pros

Excellent pay, great union that was supportive, paid time off

Cons

Sometimes reaching sales goals was unobtainable, especially when covid hit.

3.0

Nov 22, 2022

good pay but not great management

Network technician ii

Recommend

CEO approval

Business Outlook

Pros

I love the pay, I love my Job, but the way the company is ran, is like playing telephone as kids in elementary school. the Execs have a plan, and think they know how to do it, and think something is deployed to the field. but in reality that is far from the truth. they don't really have any idea what is going on in the field. I have offered to have them come join me to see what it is like. i have yet to be taken up on that offer.

Cons

Broken Management, your direct manager is not the one even allowed to make any decisions, and short staffed.

Frontier Response

3y

Thank you for your feedback, as it helps us work toward a better future. Please know you can share more about your experience by contacting FrontierCareersFeedback@ftr.com.

3.0

Nov 22, 2022

Frontier Experience

Vice president sales operations

Recommend

CEO approval

Business Outlook

Pros

The sales organization was well run. The team worked well together and worked together to achieve goals. There was a lot of opportunity to take ownership and drive improvements. Prior to 2022, I didn't have to go through a lot of red tape to do my daily job.

Cons

For years the company's resources went to multiple acquisitions, a divestiture, and a bankruptcy. The result is that the company's software and systems are years behind their peers. The post bankruptcy leadership is weak. The CEO has outlined clear consistent goals for the company, but execution is poor.

Frontier Response

3y

Thank you for your feedback, as it helps us work toward a better future. Please know you can share more about your experience by contacting FrontierCareersFeedback@ftr.com.

Viewing 418 - 420 of 2,502 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Sales is not for everyone

good pay but not great management

Frontier Experience

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Jobs at Frontier