Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"The pay is good and I love working with the public" ((in 266 reviews)); "Good Benefits and vacation accrual" ((in 265 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 160 reviews)); "company offers a good salary" ((in 42 reviews)); "Work from home and flexible" ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 155 reviews)); "Bad Upper Management." ((in 92 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training for managers." ((in 51 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Skip to content Skip to footer

Notifications

Frontier

Frontier reviews

3.4

57% would recommend to a friend

(831 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

831 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Feb 28, 2018

Laid off employee

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Good pay, and benefits and an exciting work environment.

Cons

No respect for employees. No respect for customers.

2.0

Feb 22, 2018

meh

Facilities assigner

Recommend

CEO approval

Business Outlook

Pros

decent pay starting, 15an hr, okay benefits, 3/5 sups are awesome but one is leaving in april of 2018.

Cons

alot.. the building is disgusting, dust every where, not cleaned proper outdated equipment (computers, software, etc) Terrible job to life balance The pay cap is quite low, around 21 an hr after being here 5 years, which in comparison to other centers isnt that great. You will be expected to everything from anywhere People here are all gossip bugs, will do anything to get others in trouble (obviously some are good but still) union cares so little about the employees, just like upper management I have been here for almost 3 years, and not a single person has been hired. which all time off is bid on based on seniority, so even though ive been here for so long i get the scraps. its quite a nightmare. High senority people will big on all the weekends even though they get weekends off on their schedules "just to be sure" then they will drop them a week before hand, so you have to fight.

5.0

Feb 21, 2018

sales

Sales

Recommend

CEO approval

Business Outlook

Pros

good pay structure lots of departments to help with sales pay on install and next day pay, weekend events are big money makers

Cons

customers bills especially the first ones are usually higher than what you quote leading to doing damage control, 60 day charge back policy after sale

Viewing 457 - 459 of 831 Reviews

Top companies for "Compensation and Benefits" near you

Cox Communications

4.1★Compensation & Benefits

Cellular Sales

3.6★Compensation & Benefits

UScellular

4.3★Compensation & Benefits

Claro

4.0★Compensation & Benefits

Jobs at Frontier

Sales Support Senior Manager