Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good Benefits and vacation accrual" ((in 271 reviews)); "Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 263 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 150 reviews)); "company offers a good salary" ((in 39 reviews)); "Work from home and flexible" ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 152 reviews)); "Poor upper management." ((in 88 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 59 reviews)); "No training for managers." ((in 52 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 43 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

57% would recommend to a friend

(2,503 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

2.0

Apr 15, 2014

Experiences on the Frontier

Senior network engineer

Recommend

CEO approval

Business Outlook

Pros

My imeadiate Manager is very knowlegable of the politcis of the company and works directly with Senior Reginal Management on budgeting and technical planning. Regional Management seems to be driven by a balance of local customer concern and Wall Street's opinon.

Cons

The Senior Leadership Team appears be driven only by concerns of the imeadiate Wallsteet price of the stock and their own compensation over the next 2-3 years. The company has been moving toward organizing engineering and operations into a silo'ed Regional Bell Operating Company model with centralized engineering and operations, lacking the familarity and flexibility to meet local business and residential customer needs.

1.0

Mar 5, 2014

contract labor

Truck driver

Recommend

CEO approval

Business Outlook

Pros

The only pros in dealing with this company are the people at the service level and their managers. Those were the co-workers I dealt with every day and have the utmost respect and well wishes for

Cons

The challenges with working for this company are the short-sided upper management persons responsible for the decision to operate with contract labor rather than employees. As a truck driver responsible for the movement of supplies and material I was RIF'd in favor of UPS and FedEx.

1.0

Jan 16, 2014

Account Executive

Sales executive

Recommend

CEO approval

Business Outlook

Pros

none that I can think of

Cons

disorganized company and unprofessional management

Viewing 463 - 465 of 2,503 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Experiences on the Frontier

contract labor

Account Executive

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Jobs at Frontier