Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)
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Nick Jeffery

70% approve of CEO

53% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
4.0
Aug 11, 2022
Recommend
CEO approval
Business Outlook

Pros

We have periodic overtime work

Cons

agree to our union contract

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Frontier Response
3y
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
1.0
Aug 11, 2022

Company is not doing well, stay away

Recommend
CEO approval
Business Outlook

Pros

Paycheck and some of the employees were great to work with.

Cons

Company was run into the ground, not sure if it can be rescued. Current management strategy does not address the core problem of customer satisfaction, look at the public jd power results. Frontier is dead last in small business and the only place it is not dead last is in the south for residential. They have lost millions of customers, and they still think the biggest issue is fiber.

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Frontier Response
3y
We’re sorry to hear this has been your experience. We try to create a positive environment for our employees to thrive. Please know you can contact our Employee Support Team to share more about your experience: FrontierCareersFeedback@ftr.com
5.0
Aug 11, 2022

new position

Recommend
CEO approval
Business Outlook

Pros

Great job coming out of Bankruptcy

Cons

Reduction in Force Monthly now

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Frontier Response
3y
Thank you for taking the time to share. We appreciate the review!
Viewing 490 - 492 of 2,502 Reviews

Glassdoor has 2,669 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.