Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)
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Nick Jeffery

70% approve of CEO

53% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Aug 2, 2022
Recommend
CEO approval
Business Outlook

Pros

With the time I had with them, I don't find any pros.

Cons

- Disrespectful management - Customers are always mad due to the negligence of most of their agents across multiple departments. - Customer Service has no clue what they are doing - Business practices even for business accounts are unacceptable

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Frontier Response
3y
Thank you for letting us know about your experience.I can assure you, this does not align with our values. We’d like to hear more about your experience so we can be sure to address any issues. Please contact our Employee Support Team at FrontierCareersFeedback@ftr.com
2.0
Jul 31, 2022
Recommend
CEO approval
Business Outlook

Pros

It will pay your bills.

Cons

That were averse to fiber -the future.

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Frontier Response
3y
Thank you for your feedback. Please know that staying updated with current technologies is a top priority for us as we know it impacts our employees and customers. We note and appreciate your feedback. If you’d like to share more, please contact: FrontierCareersFeedback@ftr.com
2.0
Jul 31, 2022
Recommend
CEO approval
Business Outlook

Pros

Not offering what others are in the industry

Cons

Don’t bother their employees that make them money

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Frontier Response
3y
We’re sorry to hear this has been your experience. We try to create a positive environment for our employees to thrive. Please know you can contact our Employee Support Team to share more about your experience: FrontierCareersFeedback@ftr.com
Viewing 496 - 498 of 2,502 Reviews

Glassdoor has 2,669 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.