Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 272 reviews)); "Benefits were good as a former Verizon employee until 2011 started and health care was changed." ((in 250 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 161 reviews)); "company offers a good salary" ((in 43 reviews)); "Flexible and able to Work from home" ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 156 reviews)); "Bad Upper Management." ((in 97 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 59 reviews)); "No training for managers." ((in 51 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

4.0

Jul 30, 2022

Great pay, but not overly rewarding

Network technician

Recommend

CEO approval

Business Outlook

Pros

Great Pay and Benefits (assuming contracts improve and don't decline) WFH for many position because of pandemic, but that might change once it is declared over

Cons

No real growth opportunity or chance to transfer to other locations unless there is a specific job/title that has open position. This sucks because you may want or need to move and cannot because your specific title is not an open position even if that position is in that state. Even if you have a position available you are treated as an outsider because you are not from that state.

Frontier Response

3y

Every day, we strive to create a respectful environment where team members can grow both personally and professionally. We would love to hear more about your experience to ensure this gets addressed. Please contact our Employee Support Team at: FrontierCareersFeedback@ftr.com

2.0

Jul 30, 2022

Great wages and benefits

Customer engineer

Recommend

CEO approval

Business Outlook

Pros

Very good compensation and benefits however that comes from a union. Company is going in wrong direction abandoning customers that have been with us for 20 plus years. No longer want to maintain customer voice and data networks which is our bread and butter what a shame.

Cons

20 years behind started laying fiber 2 years ago as new company direction should put a zero behind the two we are 20 years behind and have lost several areas due to neglect of infrastructure and company management.

Frontier Response

3y

Thank you for taking the time to share. We note and appreciate your feedback as it helps us work towards a better future. If you’d like to share more about your experience, please contact FrontierCareersFeedback@ftr.com

2.0

Jul 29, 2022

Company has no interest in retaining good employees.

Regional sales manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits and had some good people.

Cons

The direction of company has changed every year, but still has no changes, behind with products and services, compensation horrible for sales no interest in retaining good experienced management or employees , but would rather bring in outsiders paying much higher salaries.

Frontier Response

3y

Thank you for your feedback. We aim to create an environment where employees feel heard and valued even as our company evolves. Please know you can share more with FrontierCareersFeedback@ftr.com. Thank you, again.

Viewing 499 - 501 of 2,502 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great pay, but not overly rewarding

Great wages and benefits

Company has no interest in retaining good employees.

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Jobs at Frontier