Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 272 reviews)); "Good Benefits and vacation accrual" ((in 255 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 157 reviews)); "company offers a good salary" ((in 48 reviews)); "Great boss, flexible hours, work from home" ((in 34 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 153 reviews)); "Bad upper management." ((in 94 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 58 reviews)); "No training for managers." ((in 50 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 41 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

57% would recommend to a friend

(2,503 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

1.0

Jan 13, 2022

Horrible Management

Network engineer

Recommend

CEO approval

Business Outlook

Pros

None at all! Stay away

Cons

Bad management no team cohesion Work you like slave

Frontier Response

4y

We’re sorry to hear this has been your experience. We try to create a positive environment for our employees to thrive. Please know you can contact our Employee Support Team to share more about your experience: FrontierCareersFeedback@ftr.com

1.0

Dec 20, 2021

Horrible company

Hsi tech

Recommend

CEO approval

Business Outlook

Pros

no pros working for this company

Cons

everything, bad pay, bad hours, bad managers, bad service

Frontier Response

4y

We are continually striving to create a positive and healthy environment for our employees. We are sorry you did not have that experience. Please know you can contact us at FrontierCareersFeedback@ftr.com to share additional details as it can help us improve for the future.

1.0

Dec 16, 2021

Worse company I have ever worked for.

Fiber technician

Recommend

CEO approval

Business Outlook

Pros

None. It's the pits. 9th level of Hades.

Cons

Where does one began? Management in complete denial.

Frontier Response

4y

Thank you for letting us know about your experience.I can assure you, this does not align with our values. We’d like to hear more about your experience so we can be sure to address any issues. Please contact our Employee Support Team at FrontierCareersFeedback@ftr.com

Viewing 514 - 516 of 2,503 Reviews

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Jobs at Frontier

Business Development Manager

Business Development Manager

Business Development Manager

Senior Solutions Engineer

Business Development Manager

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Horrible Management

Horrible company

Worse company I have ever worked for.

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Jobs at Frontier