Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Benefits were good as a former Verizon employee until 2011 started and health care was changed." ((in 266 reviews)); "Good pay and every Tuesday all of management disappear for 3" ((in 264 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 164 reviews)); "company offers a good salary" ((in 41 reviews)); "Great atmosphere and culture in the offices" ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 154 reviews)); "Bad Upper Management." ((in 93 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 61 reviews)); "No training on technology or on the systems." ((in 53 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 42 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

57% would recommend to a friend

(2,503 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

1.0

Jun 18, 2022

Investment

Account executive

Recommend

CEO approval

Business Outlook

Pros

This company will pay you if you can navigate the antiquated systems, and lack of structure. They put individuals in positions that care about people.

Cons

This company is trying to recover from poor management, inaccurate information, antiquated systems, and lack of structure. They do not set their people up for success. An indication of their lack of interest is the lack of coaching and development. "Lack of coaching and development" is grossly understated as no coaching or development is done.

Frontier Response

4y

We’re sorry to hear this has been your experience. We try to create a positive environment for our employees to thrive. Please know you can contact our Employee Support Team to share more about your experience: FrontierCareersFeedback@ftr.com

1.0

May 14, 2022

Poor raises, non-existent bonuses, incompetent executives

Senior manager, operations

Recommend

CEO approval

Business Outlook

Pros

Honored salaries when bought out Verizon

Cons

Poor raises, non-existent bonuses, incompetent executives, always in fire-drill mode, not prepared for the purchases they made of Verizon territories.

Frontier Response

4y

We’re sorry that you've had a negative experience. We aim to create an environment where employees feel heard and valued even as our company evolves. Please know you can share more with FrontierCareersFeedback@ftr.com. Thank you, again.

2.0

Apr 24, 2022

Headcount Loss

Supervisor

Recommend

CEO approval

Business Outlook

Pros

. Perhaps new president has some good ideas to recruit. Time will tell…

Cons

Huge we loss of talent. Initial idea was to save revenue by wiping out headcount, however with that went knowledge and talent.

Frontier Response

4y

Thank you for taking the time to share. I can assure you that we care a great deal about our employees from the top down. We note and appreciate your feedback as it helps us work towards a better future. Please know you can reach out to FrontierCareersFeedback@ftr.com to share more about your experience.

Viewing 511 - 513 of 2,503 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Investment

Poor raises, non-existent bonuses, incompetent executives

Headcount Loss

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Jobs at Frontier