Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good benefits and pay depending on what contract your on." ((in 259 reviews)); "The pay is good and I love working with the public" ((in 256 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 163 reviews)); "company offers a good salary" ((in 42 reviews)); "Since Covid, the job type has been work from home and it has been flexible." ((in 34 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 156 reviews)); "Bad Upper Management." ((in 93 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 59 reviews)); "No training for managers." ((in 54 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 44 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

57% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

4.0

Jul 11, 2022

Director of Sales

Director of sales

Recommend

CEO approval

Business Outlook

Pros

Good company Good teamwork Nice benefits

Cons

Financial issues Poor vertical market strategy

Frontier Response

3y

We’re so happy to hear you enjoyed the benefits. At Frontier, we like to make sure our employees feel appreciated in all they do. Thank you for sharing!

1.0

Jul 10, 2022

Frontier Field Service Technician

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Better than no job. Regular paycheck in spite of dismal corporate failures and associated financials.

Cons

Inept management team all the way to the top. Doesn't seem to be improving anytime soon.

Frontier Response

3y

Thank you for sharing your experience. I’m sorry to hear you felt unsupported by your management team. One of our top priorities is ensuring an environment where employees feel heard and valued. Please contact FrontierCareersFeedback@ftr.comto provide more feedback on how we can improve for the future. Thank you.

5.0

Jul 5, 2022

Update

Account executive

Recommend

CEO approval

Business Outlook

Pros

Get good information. Very Well updated is you work in the field

Cons

Communication problem with their customers

Frontier Response

3y

Thank you for the feedback—it’s truly very valuable to us. One of our top priorities is ensuring an environment where employees feel heard and valued. If you’d like to share more, please know you can contact us at FrontierCareersFeedback@ftr.com

Viewing 517 - 519 of 2,502 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Director of Sales

Frontier Field Service Technician

Update

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Jobs at Frontier