Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 156 reviews)); "Bad Upper Management." ((in 93 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 59 reviews)); "No training for managers." ((in 54 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 44 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

57% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

2.0

Jun 30, 2022

Support

Technician

Recommend

CEO approval

Business Outlook

Pros

Pay is decent, potential growth

Cons

Not the best support, lack of communication

Frontier Response

3y

Thank you for taking the time to share. We note and appreciate your feedback as it helps us work towards a better future. If you’d like to share more about your experience, please contact FrontierCareersFeedback@ftr.com

2.0

Jun 28, 2022

Union based job but Union follows companies orders

Facility assignor

Recommend

CEO approval

Business Outlook

Pros

This is a fast-paced job where you are always learning new things. The people that you work with are well know ledged and always great about sharing their intel

Cons

This job is a union based job- so there is no getting ahead based on your work ethic or abilities....only on seniority. The downfall here is that the Union does not stand up to Corporate as they should. Instead the Union takes the Companies lead on decisions.

Frontier Response

4y

We appreciate our staff and want to make sure we provide an environment where they can grow and advance their careers. Thank you for your input. If you’d like to share more about your experience, please reach us at FrontierCareersFeedback@ftr.com

3.0

Jun 22, 2022

Technical Support

Technical support

Recommend

CEO approval

Business Outlook

Pros

Good work environment. Company downsizing.

Cons

No senior leadership, no direction with the bankruptcy going on.

Frontier Response

4y

Thank you for taking the time to share. We note and appreciate your feedback as it helps us work towards a better future. If you’d like to share more about your experience, please contact FrontierCareersFeedback@ftr.com

Viewing 520 - 522 of 2,502 Reviews

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Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Support

Union based job but Union follows companies orders

Technical Support

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Jobs at Frontier