Frontier reviews

3.4

57% would recommend to a friend

(2,503 total reviews)
avatar

Nick Jeffery

71% approve of CEO

54% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Aug 12, 2019

Decent place to work

Recommend
CEO approval
Business Outlook

Pros

US-BASED EMPLOYER WITHOUT OUTSOURCING JOBS

Cons

nepotism and favoritism are prevalent

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Frontier Response
6y
Thank you for your review, feedback, and service to Frontier. We have recently implemented a new performance management system to better align our organization and increase transparency. are working on improving the way that we engage and service our customers to improve our performance.
4.0
Aug 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Union has your back great people to work with

Cons

Management does not know your job

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Frontier Response
6y
Thank you for the feedback and your service to Frontier. Our union employees are amazing at what they do.
1.0
Aug 1, 2019
Recommend
CEO approval
Business Outlook

Pros

None at all company is awful

Cons

Harrassed to meet call times, company offers services that you can't provide support for because they simply dont work, management harasses you, you're left in the dark. Just stay away from this position.

Viewing 532 - 534 of 2,503 Reviews

Glassdoor has 2,670 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.