Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 270 reviews)); "Good benefits for employees and family" ((in 254 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 153 reviews)); "company offers a good salary" ((in 45 reviews)); "Flexible and able to Work from home" ((in 34 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 151 reviews)); "Bad Upper Management." ((in 94 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 59 reviews)); "No training on technology or on the systems." ((in 51 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 47 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Skip to content Skip to footer

Notifications

Frontier

Frontier reviews

3.5

57% would recommend to a friend

(832 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

832 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Jan 4, 2017

Frontier Management

Project specialist

Recommend

CEO approval

Business Outlook

Pros

Pay is good, but sales are horrid and stress levels are beyond control. People are hanging on tooth and nails to their jobs

Cons

Horrible systems, lack of employee support. Managers are unrealistic in their goals. Few area managers are snide and arrogant. Focused on sales instead of improving infrastructure. Transition from Verizon to Frontier failed in such a way there may not be a good recovery for years. Laying off experienced people to hire on low pay management force. Lied about pro Veteran support, employees laid off were military veterans including me. Huge nepotistic environment not conducive to promotion based on merits and skills.

4.0

Dec 28, 2016

Salary

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Frontier offer a good salary for entry level employees

Cons

Attendance is very important and is the main cause for dismissal

1.0

Dec 18, 2016

Watched the local phone company's degrade in service for customers and degrade integrity for the employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company does provide an above average pay rate and benefits and has several positions in our area consisting of billing, order entry, engineers and technicians. These same positions normally can be found in many of the servicing areas.

Cons

Hard work is not acknowledged, from my experience, and sadly rarely are individuals held accountable in their work ethics or lack of. I found that most were promoted for who they knew and willing to bully rather than practicing well rounded business practices with individuals who held the expertise that were needed in any particular field. While the job itself showed a lot of promise, the company's inability to make the needed decisions to help the growth of itself within the area was considerably troubling.

Viewing 580 - 582 of 832 Reviews

Top companies for "Compensation and Benefits" near you

Cox Communications

4.1★Compensation & Benefits

Cellular Sales

3.6★Compensation & Benefits

UScellular

4.3★Compensation & Benefits

Claro

4.0★Compensation & Benefits

Jobs at Frontier